Privacy Policy 4dking — Your Data is Fully Protected

4dking is an online entertainment platform operating under a valid license and in compliance with applicable data protection laws in Malaysia. We take our responsibilities as a data controller seriously and are committed to ensuring that all information you provide is handled with full integrity and transparency.

This Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). As a company that values user trust, we ensure every aspect of data management meets the highest legal standards. We also apply industry best practices to protect your personal information from unauthorized access, loss, or misuse.

If at any time you have concerns about how we handle your data, please contact our support team, available 24 hours a day, 7 days a week.

4dking collects several categories of information depending on how you interact with our platform. Below is a summary of the types of data we collect and the purpose of each:

All information we collect is used responsibly and only for the stated purposes. 4dking does not use your data for any other purpose without first obtaining your additional consent.

• Managing account registration and verifying user identity through the KYC process
• Processing deposits and withdrawals securely and in a timely manner
• Sending important notifications related to your account, promotions, and platform updates
• Detecting and preventing fraudulent activity, money laundering, and account misuse
• Enhancing the user experience based on usage patterns and feedback
• Meeting legal obligations and requirements set by relevant regulatory bodies
• Conducting internal analysis for product and service improvement purposes
• Providing effective customer support when you contact us

4dking takes a highly cautious approach to sharing user information. As a general rule, we do not share your personal data with external parties. However, there are a limited number of circumstances where information sharing may occur:

• Trusted Service Providers: Payment processing companies and technology providers bound by strict confidentiality agreements
• Legal Requirements: When required by court order, law enforcement investigation, or a relevant regulatory body
• Fraud Prevention: Sharing the minimum necessary information with authorities to investigate illegal activity or fraud
• Your Consent: When you have explicitly given consent for data sharing for a specific purpose

All third parties we work with are bound by strict data protection agreements. They are prohibited from using your data for any purpose other than what has been mutually agreed upon with 4dking.

User data security is 4dking's number one priority. We continuously invest in the latest security infrastructure to keep your information safe from increasingly sophisticated cyber threats.

• 256-bit SSL data encryption for all communications between users and our servers
• Two-factor authentication (2FA) is available and encouraged for all user accounts
• 24/7 account activity monitoring with an automated anomaly detection system
• Regular security audits by independent, certified third parties
• Multi-layered internal access controls — only authorized personnel can access sensitive data
• Automated data backups with tested disaster recovery protocols
• Encryption of data at rest for all information stored on our servers

4dking uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.

• Necessary Cookies: Required for core platform functions such as login session verification and security
• Preference Cookies: Saving user preferences such as language, theme, and display settings
• Analytics Cookies: Helping us understand how users interact with the platform for improvement purposes
• Performance Cookies: Ensuring the platform runs smoothly and efficiently for all users

You can manage and delete cookies through your browser settings. Please note, however, that disabling certain cookies may affect platform functionality. Cookies required for security cannot be disabled during an active session.

4dking user data is stored in secure data centers with strict physical and digital security controls. All data storage infrastructure is designed to ensure high availability and maximum protection.

• Data is retained for as long as your account is active and for any period required by law
• After account closure, personal data is deleted or anonymised within 90 days
• Financial data is retained for 7 years as required by Malaysian tax and audit regulations
• Any cross-border data transfers are subject to equivalent or higher levels of protection
• Backup data is stored separately with additional encryption for layered protection

We ensure that data is not retained longer than necessary for its original purpose. Our data retention policy is reviewed regularly to maintain ongoing compliance with applicable laws.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 4dking. We fully respect and facilitate the exercise of these rights:

To exercise any of the above rights, please contact the 4dking support team via in-platform live chat. We will process your request within 14 business days.

The 4dking platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from minors or underage individuals.

Parents and guardians who discover that their child has registered on the 4dking platform should contact our support team immediately. We will act swiftly to delete all related data and refund any remaining balance.

The 4dking platform may contain links or integrations with third-party services such as payment providers and game providers. This Privacy Policy applies solely to the 4dking platform and does not cover the privacy practices of those third parties.

• Payment providers (e.g., FPX, e-wallets) have their own separate privacy policies
• Third-party game providers may collect certain data for game operation purposes
• 4dking is not responsible for the privacy practices of any third party
• We encourage users to read the privacy policy of any third-party services they use

While we strive to work only with third parties that maintain high security standards, we cannot guarantee or be held responsible for their data practices. Please exercise caution when interacting with services outside the 4dking platform.

4dking reserves the right to update or modify this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. We are committed to notifying users of any material changes that affect their privacy rights.

• The latest update date will always be displayed at the top of this page
• Significant changes will be communicated via in-platform notifications or email to registered users
• Continued use of the platform after changes take effect constitutes acceptance of the updated policy
• Privacy Policy version history is available upon request to users who need it

If you have any questions, concerns, or wish to exercise your privacy rights, the 4dking support team is available to assist you at any time. We take every privacy-related inquiry seriously and are committed to providing accurate and helpful responses.

• Live Chat: Available 24/7 on the 4dking mobile app and website
• Privacy email: [email protected]
• Average response time for privacy inquiries: 1–3 business days
• Data deletion requests will be processed within 14 business days

For more information about your rights and responsibilities as a platform user, please refer to Terms and Conditions us. If you have any concerns about responsible gaming, visit the Responsible Gaming us.